Freight & Parcel Audit
Automated Freight and Parcel Auditing services provide an easy and efficient way to track and manage all of your transportation costs. With our intuitive technology, you can stay on top of invoices, verify carrier bills, and get real-time alerts about discrepancies.
Freight & Parcel Audit Services Across All Modes
Comprehensive freight and parcel audit services scrutinize your invoices to ensure accurate shipping costs, including rates, accessorial fees, surcharges, and discounts. It’s the best way to avoid overspending on transportation and optimize your supply chain.
Automated Invoice Verification
Our platform automatically audits every incoming invoice, looking for billing errors, identifying service failures, and generating informative reports to help correct inefficiencies.
Billing Error Identification
Our invoice auditing solutions ensure every invoice is 100% accurate, highlighting any rate errors, duplicate charges, incorrect fees or surcharges, and misapplied discounts based on your carrier contract.
No-Hassle Refund Recovery
Once our system identifies errors, we prepare the necessary documentation to submit a claim with the carrier for a credit or refund for the overcharge.
In-Depth Reporting
With our platform, you’ll have access to custom reports and visualized data that make it easy to monitor your parcel spend and identify areas for improvement in your shipping processes to improve efficiency.
How the Zero Down Audit Process Works
1 Ingest Data & Match Files
Upload carrier invoices and integrate other relevant data feeds (TMS, OMS, WMS). We perform a 3-way match to ensure complete and accurate data alignment.
2 Comprehensive Invoice Audit
Conduct a thorough audit of each invoice, checking for duplicates, rate accuracy, surcharges, and service compliance. Our advanced systems automatically flag discrepancies for further review.
3 Exception Management & Business Rules Audit
Handle any exceptions by reviewing discrepancies based on your unique business rules. Ensure errors are corrected, and shipping invoices are updated to reflect accurate charges.
4 General Ledger (GL) Coding Application
Apply correct GL codes to ensure accurate cost allocation across your departments or business units.
5 Payment Processing
Release the invoice to a bill pay holding tank to maximize payment terms and generate a consolidated payable. Carrier payments are processed using your preferred method.
6 Final Payment & Confirmation
We either make carrier payments on your behalf or return remittance information for self-payment. Payments are confirmed and reconciled to ensure accuracy and compliance with contract terms.
Is Your Auditor Leaving Money on the Table?
Conducting an audit of your current freight auditor is vital to maximize cost savings in your supply chain. We specialize in identifying areas for improvement and enhancing shipping performance for maximum savings.
We offer a complimentary Proof of Concept that thoroughly examines the results you’re currently achieving. This analysis will assist you in determining whether a different direction is necessary.
Total Projected Refunds for Three Month Analysis
Recovery by Credit Type (PIE)
Automatically Audit Every Invoice and Reduce Transportation Spend
Our freight and parcel audit software meticulously reviews and analyzes every invoice carriers send you. It checks each charge against your carrier agreement and looks for service failures, incorrect rates, missing discounts, and duplicate shipping invoices.
Key Areas for Refunds
- Service Failures
- Address Corrections
- Duplicate Shipment Charges
- Manifested Not Shipped
- Incorrect Accessorial Charges
- No Discount Applied
- No Proof of Delivery
- Incorrect Rate Applications
- Loss & Damages
Client Success Stories & Proven Results
Ocean freight is naturally complex, generally using multiple modes of transportation for a single shipment and incurring accessorial fees throughout transport.
Total Savings
Cost Savings Potential
Parcel and Freight Carriers
Why Choose Zero Down's Invoice Auditing Solution?
Billing and service errors are common, but it’s up to you to find them. We hold carriers accountable, ensuring you receive compensation for billing errors, overcharges, service failures, and other hidden costs that carriers fail to highlight.
Invoices are too complicated and time-intensive to audit manually. You need reliability and speed, two advantages automation has over manual audits. Plus, labor costs and mistakes can add up quickly.
Inefficient shipping operations bleed profits. Our solutions provide enhanced visibility into your logistics and shipping expenses, offering actionable insights and opportunities to negotiate with carriers for service issues.
FAQs
A small parcel audit examines shipping invoices from parcel carriers like UPS, FedEx, and DHL for billing errors and service level failures. In the shipping industry, parcels are smaller packages, generally up to 70 pounds.
Parcel audit services lower shipping costs by identifying carrier invoice errors like overcharges and mistakes, increasing logistics visibility to uncover improvements, and building better carrier relationships with timely payments and effective negotiations that reduce shipping expenses.
Parcel audit services uncover rate errors, incorrect measurements that increase costs, inaccurate or unjustified accessorial charges, service failures, duplicate invoices, and unnecessary fees that increase parcel spend.
Manual parcel invoice audits put you at risk for costly human errors, increased labor costs, reduced scalability, and fewer overcharge recoveries.
You can get carrier refunds after a parcel audit by following the process outlined in your carrier contracts. This process generally includes identifying the problem, submitting a claim, providing documentation as needed, and receiving the refund after they investigate. Or, you can let us handle it for you.
At Zero Down, we prioritize efficiency, reliability, and accountability. We’ll help you save up to 35% on your shipping costs and give you the peace of mind that if a refund or improvement is available, we’ll find it. Our tools also provide advanced visibility and insight into your shipping processes to satisfy stakeholders, manage costs, inform your business decisions, and negotiate carrier contracts for better rates.
To start saving, request a free demo with one of our specialists to see how we can help you.