Industry leader in health & fitness
Secured one years’ worth of claims paid out to our client in one week.
Client is an industry leader in health and fitness, along with being a worldwide marketer/manufacturer of fitness apparel.
Problem to Solve:
The client’s small parcel carrier was not paying out any claims that had been filed through their online portal. We discovered a glitch in the carriers claims portal preventing status updates. In fact, our client had issues filing, viewing statuses, and receiving payment on all claims.
Our team worked in tandem with the client and the carrier to get to the bottom of this issue and ultimately secured one years’ worth of claims paid out to our client in one week. Now, the client’s online dashboard is receiving proper updates and claims are being paid out in a timely manner.